Covid 19 Information


JBM Best Practices for Sanitation
 HP Guide to Cleaning Your Devices
Screen Cleaning Guide for Toshiba Copiers
Toshiba Barcode Printer Cleaning Guide


JBM's Commitment Regarding COVID-19
In this unprecedented time of uncertainty, we are all seeing the impacts of the new coronavirus (COVID-19) outbreak around the world. JBM is continuing to monitor the situation and is committed to help keep your office workflows moving forward while maintaining the safety and health of our employees, customers, partners and our local communities.

Visiting JBM
As a designated essential service in Ontario,  JBM Office Systems is still operating. We are taking proactive measures to prevent the spread of the virus. Each of our team members has been educated about the gravity of this matter and the World Health Organization’s (WHO's) basic protective measures. In order to protect our  staff we maintaining all recommended sanitation and physical distancing protocols. Our preference is that you have supply orders shipped by courier. As an alternative, we are offering curbside pickup of your supplies. This must be arranged in advance by contacting our office. No walk-in orders will be accepted at this time.Please refrain from visiting our offices if you are not feeling well in any way or have traveled outside of Canada within the past 14 days.

Safety Measures

 As a company, we are following the guidance of the Canadian Government to help prevent exposure:

  • Service & Sales staff visiting customer facilities have information about the basic steps to reduce spread, including hand washing and social distancing as referenced by the CDC.
  • Employees who become ill, or whose household members become ill with COVID-19 symptoms, have been asked to stay home. We also have protocols in place for employees to self-quarantine if they or a household member has recently returned from any international travels.
  • Instituted thorough sanitizing and disinfecting of our facilities on an ongoing basis.
  • Sales staff are working from home temporarily, where and when possible.
  • Our delivery & service technicians will call ahead of any visits to make appointments, and all equipment will be thoroughly cleaned & sanitized before entering your business.
Moving Forward
Most of our suppliers have confirmed normal inventory
levels and do not anticipate any significant interuptions in the supply chain for the short-term. 
Regarding your office and production equipment, we recommend cleaning the outside covers with a non-static lint free cloth. A disinfectant can be used with a non-static lint free cloth, but DO NOT spray directly on the device’s surfaces or components, as getting liquid inside the device can damage the internal components. For more information on safely cleaning your office printers, copiers, PC's, phones & tablets, please click here now.
We understand these are uncertain and unsettling times. Rest assured that JBM is focused on providing the high-quality technology and service you expect in a safe manner, as the health, safety, and wellbeing of our customers and employees is our top priority. In the coming weeks and months, we will adjust our policies and practices as necessary, in accordance with the guidelines set by the WHO and CDC, as well as government-issued restrictions. Feel free to reach out to us with any questions or concerns. 

We wish you good health,

The JBM Office Systems Team

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