NOT BREAKING NEWS - Neopost is now Quadient

The tongue in cheek title is purposeful as the Neopost brand was retired almost 2 ½ years ago, back in September 2019. However, with the last 2 years of confusion and uncertainty, we thought it’s a good time to move forward with all that Quadient has to offer! That is to help businesses connect with customers across a growing number of channels by focusing on four key solutions: Mail-Related Solutions; Customer Experience Management; Business Process Automation; and Parcel Locker Solutions. Quadient is committed to continuing to deliver a high level of service to its customers, partners, and vendors.

JBM Office Systems is proud to be an ‘Authorized Partner’ and local representative of the Quadient brand (formerly Neopost) in the Niagara Region, from Fort Erie to Hamilton-Wentworth and Haldimand County for well over 20 years now. Quadient is one of the world’s largest providers of mailing solutions, digital document development and delivery communications, shipping hardware and software solutions. Send, receive and connect your customer communications via physical or hybrid mail, digital communications and parcels in the most secure, efficient and professional manner possible.

NOW BREAKING NEWS - Introducing Quadient’s 2022 Mailing Line

iX S.M.A.R.T Series Mailing Solutions

The latest mailing solutions from Quadient feature a refreshed exterior design, integrated with a centralized online user experience with S.M.A.R.T

Shipping Solutions
Compare carriers to identify the lowest cost or fastest delivery time

• Access parcel services and print shipping labels inside and outside the office
• Print any quantity of labels for items with common dimensions or characteristics
• Create custom package types and favorites for frequently used boxes or envelopes to print a shipping label in the click of a mouse

 

Mail-Related Solutions
Access to all features embedded in the iX control panel from online including:

• Access supervisor mode from your PC to create operators and set spending limits
• Find and select Canada Post lettermail services
• Choose weighing modes, sealing modes and accounting departments
• Set-up, preview and modify system settings, add custom graphics to your envelope
• Activate printing and sealing remotely 

 

Accounting

• Create up to 3,000 unique accounts for any iX series postage system
• Create operators, assign accounts and set spending limits to accurately track spending activity
• Automatically assign postage spending with scan and drop account allocation
• Allocate postage to accounts to control spending for every parcel shipment completed inside and outside the office

 

Reporting

• Consolidate mail and shipping data to produce informative reports on all your delivery activities  
• Generate postage expense reports by: service, carrier, account/department, operator, pieces processed, postage spent, defined or custom time periods
• Visualize reports using colorful charts or graphs and export your data in a variety of formats including .pdf, .csv, .xls & .html

 

Tracking Solutions
Search for specific transactions, reprint labels and documents, cancel shipments, make manual adjustments and request refunds

• View transaction details including tracking number, sent date, service, carrier, carrier charges, shipment surcharges, ship from and ship to addresses
• Access up to 13 months of transaction history
• View transaction details including tracking number, sent date, service, carrier, carrier charges, shipment surcharges, ship from and ship to addresses
• Access up to 13 months of transaction history
• Send delivery recipients email alerts each step of the way!

 

The iX-3, iX-5/iX-5A and the iX-7 are now available in Canada so you have more choices when it comes to finding a machine to fit your unique mailing requirements. That is where JBM comes in to help. If you are interested in learning more on the newest Quadient mailing systems please visit us at www.jbm.ca or call 905 641 4442 to speak with Jake Crossley today, your Quadient Mailing Expert!